Customer Testimonials
Amazing dealership! I usually hate going to dealers due to pressured sales tactics that are used! Jody and Anthony are absolutely amazing! No pressure what so ever, Just friendly conversations and good laughs throughout the whole visit! Yes I did purchase a vehicle and yes I'm very very satisfied with how every part of the sale went! I have nothing bad to say about ANY part of my experience here. When I'm in search of a another or new vehicle again desoto will be my go to without question. This is not a discount or paid review this ...
Had a great experience. Everyone was vary helpful, and I was in and out. By far the best and faster car buying experience. Jonathan Mitchell was great to work with.
Great staff to deal with friendly atmosphere well informed would purchased from again. Smooth transaction thank you.
Great service dept, oil change tire rotation and front brakes all done the same day . great place for sales and service
Christine was a fantastic salesperson. She went above and beyond for us. It was truly a pleasure to work with her. We were always made comfortable from everyone at the dealership. I would definitely recommend Desoto Automall to anyone looking to purchase or trade a vehicle.
Just picked up my 2019 Mustang 5.0 convertible today. Jerry Cruz was very helpful and made the process super easy. I highly recommend Jerry! Thanks again!
We purchased a new Ranger at Desoto Ford. Our salesman Joey Doucet went above and beyond both during and after the sale. I highly recommend him!
A big thank you to Joey Doucet Who helped us find a great Jeep grand Cherokee for my son. Joey and his team have helped us by your previous vehicle and he took such good care of us that we came back and only shopped here for our next vehicle. Sid found us some great financing terms and options that we were very happy with. I also have my truck Service here for all maintenance and their service department is great. Highly recommend going and seeing Joey and his team for your next used vehicle purchase
I had a wonderful purchase experience at Desoto Ford when purchasing my 2024 Mustang Dark Horse. Tony Galdo, my salesman, was wonderful from start to finish and he made my purchase experience convenient, stress-free, and enjoyable. I live 2 hours away from Desoto Ford and was nervous because I had to purchase the vehicle without seeing it in person, but Tony was amazing and took multiple quality pictures and sent them to me, he went over the vehicle and verified it was free of any damages and imperfections, and he even drove the car to my house and personally delivered it to ...
DESOTO Ford was very easy to work with. They had a large selection for used vehicles, were incredibly upfront about recommendations and vehicles, and were very helpful! Joey was very attentive and helped us pick out a vehicle. The team (Joey and Dean) was personable and actively listened to our concerns and helped us find a vehicle that seems to be the right fit! Currently excited to try the vehicle and anticipate it will be a strong choice (completing the paperwork as I write this review).
Jody is amazing. I love my new vehicle. She was amazing to work with. I highly recommend Jody. Her knowledge and personally was great.
Jody was very helpful during the process of buying my expedition. I will definitely recommend her.
Great dealership, friendly staff that are knowledgeable and not pushy. I would recommend to come here.
This is an excellent dealership in a good place to do business. Salesman, Joey ducette was excellent. Person to do business with highly recommended..
Had great experience with joey very quick & smooth with the process delivered my car nicely washed & vac with full tank very blessed & grateful for Joey’s work !
I was treated like a family member, Very friendly staff, everything was ready for me .
The car shopping experience was quick and easy. Jody was very knowledgeable and took her time with me explaining the car features. She made the experience a 10/10.
Very pleasant and helpful. Enjoyed working with her. I would recommend her to anyone interested in purchasing a car at this dealership.
Christine was fantastic! She was sraight forward and super easy to work with! This was a very good buying experience.
DeSoto Ford is the place you want to try to buy a vehicle before you go anywhere else. The selection of vehicles for a smaller dealership is really great. The staff was very fair and great to work with. Jodi was my sales person and was right on top of the whole process. Dean came over explained the numbers on my trade and their selling price. Finance was a breeze. The GM walked out prior to our departure and asked if there was they could have done better, my response was everything was fantastic
Negotiation process was straightforward and smooth. I didn’t feel like i was being taken advantage of which is hard to find these days.
Very honest and willing to go the extra mile. We went to another dealership they could not even come close! Very happy with these guys.
Joseph was very helpful, made our buying experience very easy. Very polite, highly recommend him for all your you next purchase.
Sadly they did not have the used car I was looking for but certainly the nicest sales people I’ve run across. I will be back.
Had a very limited budget and had a difficult time finding a reliable car. Jody made it easy and stress free. The staff was awesome.
Joey was great. He made the whole process very easy and helped me find the vehicle that best fits my needs. Overall, it was a great experience and I will be returning to Desoto Ford in the future.
We were treated with respect and our questions were all answered .we would do business again here .we like Joey very kind
Get service we will now buy all our vehicles from desoto ford thanks for all you guys did
We are so pleased with our beautiful new truck! Thank you so much to Jody Scharping for your time and help. The whole experience was so friendly, supportive, and amazing. Definitely recommend checking out Desoto Auto Mall if you are shopping for a new or used vehicle!
Everyone was very pleasant and helpful. That is a great team you have. Hang on to them.
We had such a great experience at Desoto Auto Mall! Everyone was so helpful and welcoming. We had lots of help and couldn’t recommend a better dealership! We are so happy with our new truck, thank you.
Christine was friendly and helpful. Thanks Christine. I am happy with the truck. Good job.
Christina and Sid are amazing people to work with. I love my 4Runner thank you.
I drove two and a half hours to pick up a new vehicle from DeSoto Auto Mall the other day. Jody had my car clean and ready to go. The process was fast and easy. Jody made the experience a pleasure.
Christine was so helpful and personable. I 100% recommend working with her for your next car.
I hate buying vehicles but I honestly had a good time with these people. They were honest, cordial and had a great sense of humor (especially Sid…Great manager!) I will recommend them to any one that asks and some that dont. GREAT Experience!
It is a very professional and clean business. Would definitely recommend shopping for a vehicle here.
Everyone was very friendly and extremely helpful. They answers every question I had very quickly. Jody was awesome to work with!!! I would drive the almost 800 miles to buy from her again!! She even called a week later, maybe less, to see how my trip home was and make sure the truck was still doing great!
After buying cars over the years, I had grown to dislike the process. I simply did not look forward to buying a car. Then I walked onto the lot at Desoto Ford and met Anthony. Anthony "listened" to what I said, did his research, and delivered exactly what I was looking for at a fair price. Never once tried to push something else on me. Most importantly, both Anthony and Desoto did everything they promised to do. When I arrived not long before they closed, Vicki in finance stayed 1 1/2 hours past closing while Anthony personally detailed my car ...
The Purchase: We found the vehicle we wanted in the Desota Ford inventory and drove the distance out to Arcadia. They provided us with a generous trade in value and a great price on the vehicle we purchased. The transaction was smooth and significantly quicker than previous experiences we’ve had in large cities. The AWESOME Service: When we purchased the vehicle, we had come to an agreement with the Sales and Service Managers to perform some minor maintenance / repairs at cost the next time we brought the vehicle in for service. Since the purchase date, the ownership/leadership has ...
With Steve there was never any pressure , we just looked at the inventory , and casually got to know each other which was good for me . I come from a small midwest town where you knew all the auto sales people , and their families . I will go back , and direct freinds to try him before buying .
Having purchased my Ford bronco sport at a different dealership, not being given the proper explanation of how my vehicle runs, I decided to approach a different dealership and see if I can attend information. I was approached by four lovely gentleman at De Soto Ford dealership in Arcadia. Explaining my issue within minutes I was introduced to Tony. Tony gave me over an hour of his personal time on how to run my vehicle and all the amenities that it comes with. I can’t say enough of the gentleman in him his knowledge and this wonderful dealership. Thank ...
Totally a different experience from the previous owners. Highly recommend Joey and his sales manager. Five stars
Joey Doucet stays on it! Never quits. Very happy with him and the dealership. Should be a long relationship! I’m actually a new client.
I am very much happy with the vehicle that I purchased from Desoto Automall, and I have Tony to thank for that. I do feel like it suits me, it suits my lifestyle, and I felt that was important. For Tony to understand that, I appreciate him for being attentive to that and to me. I am motivated to absolutely get another vehicle from there. Tony will be the person I call. Thank you to Tony and Desoto Automall!
Went out of his way to make sure I had everything I needed recommend 10 out of 10
My daughter totaled her, Tuscadero Rubicon Wrangler and we have searched for months to find one that would be perfect. Joey was great in helping our family. He arranged for me to be picked up from the airport after I flew in from Huntsville Alabama. The vehicle was in top condition, cleaned up, and full gas ready for me to drive back to Huntsville, Alabama. Joey and staff all get 5 stars!
Joey was extremely helpful during the purchase of my 2019 corvette grand sport, he made the transaction easy and painless! Thanks again!
I had such a great experience. Good communication ahead of time on exactly what to expect, came in and everything was ready to go! Great test drive with good explanation of the features on my new F-150 Lightning and I felt comfortable buying it even though I had some questions.
Outstanding customer service from start to finish!! Very Please. Joey, Rob and Vicki. Thank you!!
Very friendly. Awesome service! Fast and fair pricing. Very happy with my experience. Highly recommend.
Joey was very helpful with the purchase of our son’s first car. Gave us a great deal and didn’t try to sell us anything we didn’t want. Would highly recommend him to anyone looking for a quality car. We service all of our vehicles at Desoto Ford and will now purchase our vehicles from here too.
Jack has excellent customer service. I was pleased with my visit. I’ll be back
We have experienced a very good customer service oriented dealership and sales team! I would definitely bring more business to Desoto Dodge!
Joey and the sales team made an outstanding effort to satisfy and exceed my expectation for a dealership, Joey was very helpful and attentive to all details during the transaction. Thank you very much for your hard work!
Awesome experience and joe doucet made it super easy. Highly recommend this ford dealer to anyone looking.
An incredible experience. Everyone at the dealership ensured my purchase was seamless and all employees were super friendly. Highly recommended.
Joey D. was awesome. He was very knowledgeable and answered all my questions. Would highly recommend.
Please t people, friendly staff, efficient, knowledgeable and service minded. I will recommend it to my friends.
Highly recommend! They were very prompt with their responses & service. Quick easy transaction to purchase the exact car we were looking for. Joey and Jerry are terrific! We would decently purchase from this dealer again!
Chris was very helpful and polite. He was directly to the point and got the job done quickly. He kept consistent contact th throughout the entire process. I would definitely recommend him and this location.
Joey was very helpful, he was very knowledgeable about the truck and made the process of buying the truck easy. He even delivered it to my house the next day after it was detailed so I wouldn't have to drive back to the dealership.
Joey Doucet was professional and courteous. He made buying our Jeep Rubicon experience a very pleasurable event. I highly recommend Joey and Desoto Jeep. We are very, very pleased with the overall purchase.
Bought a 2022 Maverick and everyone was terrific. JR was my salesman and very helpful. While the dealership is large, it still has that personal feeling. I've already referred people.
I have been in the market for a preowned Jeep for a couple months. Found one through this dealership, spoke with Joseph Doucet. The entire process was great and he was extremely helpful. Financing was assisted by Vicky and she was great. Tim manager was waiting for us to great us and stayed open late to complete the process. Very happy with the entire process.
The guys at Desoto automall in arcadia made it happen, and got me in the jeep gladiator I wanted with the deal I wanted. Thanks Joey, Jake, Tommy. J.W. Collins.
Joey was fantastic. Mine was a remote purchase and Joey called me in FaceTime and was willing to get down in the ground and show me every angle of the car, undercarriage, etc. He made sure both keys worked, and was extremely communicative through the whole process. Great Job.
Joey knew what i needed to be at for a monthly payment and he went out of his way to get the job done
Communicated with salesman on phone about a challenger they had on lot,Joey answered all my questions and if he didn’t know called me right back with the answer, took credit app over the phone, stopped in next day to look at vehicle and signed on the spot. Dealership got all the paperwork ready and brought the car to my house that night.Best experience I had at a dealership buying a new car.
Joey was fantastic! Everyone was a delight to work with ! Met all our needs an will be a continued customer
Everyone at the dealership was very professional and cordial made us feel very comfortable and no pressure whatsoever
Quality inventory, professional staff, great overall experience. My long search ended at Desoto Ford with a fair deal and very friendly experience. I drove down from Orlando area and there were no suprises - good people!
We Had Exhaust Manifold Gasket Replaced And Was 1800 Dollars Which We Thought Was High.
Very fair with There trade ins and easy to work with they are not pushy
It was a pleasure to work with Joey and he was very professional. He was knowledgeable on the vehicles he showed me. He listened to what my needs are and I got an awesome deal! I would recommend Joey to anyone looking for a honest, no hassle interaction when you are looking for a great vehicle to purchase!
Desoto Ford Service Dept in Arcadia FL are truly a hard working group of professionals. Jeremy, Abby, Matt and Lee exceeded our expectations. We appreciate the work they did and the extra mile they went for us.
Excellent dealership No pressure sales, Very comfortable all round enjoyable experience We had Joey what a great guy very personable and couldn’t do enough for us.
Friendly, helpful, and out with vehicle within 2 hrs. Definetly recommend desoto jeep in arcadia.
From the moment we walked in to the shaking of hands leaving after the purchase. It was the smoothest, most comfortable purchase we have had. I would highly recommend checking Desoto Ford out & ask for Tommy.
My experience with Desoto Ford was outstanding, they really are all for the customer, I would definitely recommend this dealership for anyone looking to purchase a vehicle
Joey was very helpful and pleasant in working with us. We were simply looking but he was patient and happy to accommodate our wishes.
My salesman Joey D.was awesome ! The staff was friendly and the southern hospitality amazing!
Both Joey and Mike were knowledgeable and professional. They made the drive out to Arcadia worthwhile. I would recommend them both!
This was my first ever experience with a dealership and it was actually great! Joey and Sara were perfect, personable, and I never felt like I was being sold. Bravo.
very nice young man very knowledgeable . a very pleasant experience , I would certainly by another vehicle there
Love our new Wrangler! Everything about our experience was excellent; Tommy and Mike are fantastic!
They are very helpful and the cars are priced well. You won’t spend all day here. I’ve bought 2 vehicles here and each time took less than 2 hrs.
Just bought my new Ford Mustang from this dealership and it was a top notch Experience! No pressure, fair value of my trade and Joey Doucet made the whole Process easy. They got a repeat customer!
Bought my 2019 Mustang( Kona blue) Desoto automall from Clint Saggy (salesman) . Clint is the best salesman I have ever met. Why ? Sold me the car I wanted ,and at a good price. MOST impressive when ever I have had issues with my car he follows up with you. If you want a salesperson who follows up with you after the purchase is Clint Saggy . Service etc Thank you again! Heather was my best parts specialist and helped me out, but Heather has moved to Sarasota Ford. Sarasota ford’s gain. Heather introduced me to Tyler who is a very knowledgeable ...
Been there twice in the past month, service and recall. Both times were a pleasing experience. I'll be back
Great service. Abby quoted the repairs, no hidden fees or add on repairs. She was courteous and called me by name. The repairs were completed on time.