Customer Testimonials
Purchasing my new car from Desoto Auto Mall was nothing short of exceptional. From start to finish, the experience was marked by professionalism, patience, integrity, class, and genuine warmth. For nearly two months, I searched tirelessly for a very specific and rare BMW. This wasn’t an easy task—models like this are few and far between, and many of the places that have them either don’t know how to sell or service them properly. After exhausting options nationwide—even with BMW’s own support—I stumbled across this car at Desoto Auto Mall, a dealership that isn’t ...
Desoto Auto Mall is well worth the drive. Our buying experience from beginning to end was smooth and pressure free. The entire staff worked with us to get us into our dream vehicle. Our salesman Nate was extremely professional and knowledgeable. We enjoyed working with him. When looking for your next vehicle check out DeSoto.
I had an amazing experience working with Richard Stephens at DeSoto Auto Mall! From start to finish, he was professional, knowledgeable, and genuinely committed to helping me find the perfect vehicle. Richard took the time to listen to my needs, answered all my questions, and made the entire process smooth and stress-free. His friendly attitude and honesty made me feel confident in my purchase. If you're looking for a top-notch car sales representative who truly cares about his customers, I highly recommend Richard Stephens!
Was nice to find a dealer with the small town feel. Well worth driving an hour to get away from the Naples/Fort Myers vibe(if u know what I mean). Process still takes longer than I think it should. Jonathon Mitchell did a nice job with the whole process! I’ll be back!
Great group!
Enjoyed the process getting my new truck. Vince,Sid,and Mike did a good job getting me the truck I wanted.
Joey was super helpful and honest! We will definitely be returning for any and all car buying needs in the future!
Nate and Rick were very nice and informative.
Tony was awesome! He went above and beyond. Great service and honesty!
Greg and Sid were very helpful answering all our questions and very knowledgeable.
This place was absolutely amazing helped in every way possible
My experience at this dealership was great! Tony was personable, professional and extremely realistic on my expectations. I appreciated his honesty and how accommodating he and his finance manager, Anthony were. Thank you for helping me achieve my dream car!
Cody arrived promptly and was courteous and professional.
Rick was very friendly and got us the best deal possible. Great experience overall.
Great place to buy a vehicle. Everyone is so attentive to your needs. Thank you
Went in and they helped me find the perfect truck. Great staff !!
I just want to thank curtis in parts for helping me with finding the right parts for my car. He was very friendly and resepectful Thank you!!
I just want to thank Curtis for helping me get the right parts for my car for a affordable price. Thank you so much.
Wow! I just had the BEST car-buying experience of my life! From start to finish, everything was absolutely flawless, and I owe it all to the phenomenal team of Sid, Joey, and Tony! If you’re looking for a dealership that makes you feel valued, respected, and completely at ease—this is the place! From the moment I walked in, I was welcomed like family. Sid, the incredible manager, runs a top-notch operation, ensuring that every detail is handled smoothly and efficiently. He made sure I was comfortable and confident throughout the entire process. Joey and Tony, the fantastic sales ...
Joey's bio says if you want an honest and upfront experience, come see him. I agree!! Just plain talk. If I hadnt bought the car, we would have shook hands and talked about family... Good job!
Ryan Barnett, service manager, has been very knowledgeable, helpful and spent the time talking to my husband about some issues we are having with our vehicle.
Yes Curtis Wilkerson helped me get the parts to my car a lower price and saved me lots of money when other companies wanted a lot more . Very grateful for all the work he did to get me through this time and saved me money .he’s amazing
Tony was great to work with. He was very knowledgeable and had answers to all our questions. He closed the deal efficiently and quickly.
The experience was smooth, fast andTony was great help
Joey was very knowledgeable, and helpful. Worked with me to make everything happen. Go see them in Arcadia!
Worked with Jonathan Mitchell. It was a wonderful experience. Also the sales manager, Jonathan, was a pleasure to work with. I will definitely be a repeat customer. Great experience!
Great experience with everyone at Desoto auto mall. Wasn’t pressured into anything and was able to purchase a new 2024 f-150! Everyone is very kind and helpful. Would definitely purchase another vehicle from them.
Tony my sales person was awesome to work with!! Made the buying experience super easy.. I recommend him anytime someone needs a vehicle
The staff is friendly and knowledgable and helpful. Not pushy. Very quick to respond to questions.. The only issue is ensure to check the prices carefully. 3rd party advertisers like cars.com and auto trader do not tell you the advertised price is with a trade in and finance discount. So check their page and read the fine print. I would not have wasted the time of the sales person had I known the real price at the outset. Also the dealership and paperwork fees are about double those of other dealerships. Almost 2k. Found another dealership with 1/2 the fees ...
I just bought a Mustang GT from this dealership. They were very professional and found me the best deal possible. Jonathan Mitchell was very responsive and patient with me during the process. I was able to comfortably buy this car over text with no issues. I highly recommend!
This was such a wonderful experience. We traveled from Mississippi inquiring about a Ford F-350 and they exceeded our expectations. Sammi was so kind over the phone, Joey made sure our vehicle was in the best condition, Micheal took so much time to talk through every detail and answer our many questions, and Anthony (General Manager) lead the team well and provided exactly what we needed. Everyone was honest and open the entire time. Our concerns were their concerns. Thank you for the amazing experience!
This experience was incredible. We drove all the way from MS (another Desoto County funny enough) to purchase a truck from this dealership as a trade in deal. This entire experience was excellent, every person, every step. We found the listing online, and Sammi (online representative) was immediately communicative, kind, and helpful, always answering any question I had, even on New Year’s Day. Michael (sales manager) was incredible to work with, being very honest, up front, and great to do business with. He genuinely cared about our confidence in our purchase and the price point and was very willing ...
Nice service
Great service great rates and prices bought from the in the beginning of October. Have a new returning costumer.
Jonathan and Mike (GM), we're so helpful and professional. They helped and worked with me through the process to get my 2020 Ford Raptor. The overall experience was great. I highly recommend them. 5 Star rating!
What a fantastic buying experience! Vinnie was a perfect sale person and the rest of the crew could not have been more helpful. I drove 40 miles to buy this Bronco and I highly recommend you do the same! Ask for Vinnie!
Bonnie is great thanks
Good people. We bought from them. They worked hard to close the deal. Vince was our salesperson. Very professional and personable.
Best dealership I've ever dealt with. Joey was a very kind salesman/person and worked to get me the best deal he could. Highly recommended.
I recommend this place 100% . I found a pre owned truck that I liked on Cargurus decided to call and was assisted by Sammy (internet team) I had a trade so I was able to work some type of deal via phone (all pending inspection of course) took the wife and baby and drove almost 4hr . I was received by Sammy who introduced me to my salesperson Jonathan Mitchell. Very nice and polite guy. I also met the Sales Manager Anthony Napoleon who did everything he could to make this very long trip into a nice experience. I can say they ...
Best car dealership I have ever worked with. Everyone was incredibly kind and our salesman Joey went above and beyond and is one of nicest people I've ever met. He took great care of us and I couldn't be happier with this business. And my new car totally rocks! Thanks Joey!
Jonathan Mitchell was awesome helped me right away. Great customer service!!! Thanks Jonathan!!!
Our sales rep was Joey! He was honest with us and helped us in buying a vehicle. Thank you Joey !!
Exceptional Experience Purchasing My Chevy Pickup I recently purchased a Chevy Silverado from DeSoto Auto Mall, and I couldn’t be happier with the entire experience. From start to finish, the team was knowledgeable, professional, and genuinely helpful in guiding me to the right truck for my needs. The Silverado itself is an outstanding vehicle. Its powerful performance, sleek design, and advanced technology features exceeded my expectations. Whether I’m hauling equipment or just enjoying a weekend drive, the truck handles everything effortlessly. A special thanks to Jonathan for making the process so smooth. They took the time to understand ...
Jonathan was great to work with! My wife and I had a wonderful experience. We drove over an hour to look at several mustangs they had in stock. We saw them online at Desoto Auto Mall. Found a terrific mustang GT convertible. They were fair with me on trade in and price. Sounds like service will be great. They have a service truck that will drive to my location to service my red mustang! I will go to Desoto again for my next car!
Great car dealershio
My husband and I drove over an hour to buy two business vehicles earlier this week and during the process of acquiring our vehicles were worked closely with Joey, Tony, Anthony and Doug. All of them including Kaylee and other staff members were extremely professional and accommodating. We were highly impressed from start to finish. We felt like we received the best possible deal that they could do. We highly recommend this dealership and we will gladly drive over an hour to get there the next time we are in a market for a used or new vehicle.
Purchased an Expedition working with Jonathan, who was fantastic. Everyone encountered during the process was courteous and professional. I would highly recommend Jonathan and this dealership.
Recently we had an issue with our F350. Everyone came together, discussed the issue and made things right. As a business owner myself, this says a lot. Much appreciation for the team. Special thank you to Carol for the fact that you appreciate us as customers and our business.
Jody was fantastic she was very helpful as well as the staff . Made my wife happy with her new car!
Wow !!! What a phenomenal experience at Desoto auto mall. Drove almost 3 hours away for a vehicle . Jody from sales was upfront and very helpful with me on the phone. The vehicle was above my expectations and the price was the best in the state of Florida for the truck . Doug from Finance is great at his job. The general manager Anthony honored the original price and waited for me to show up even while receiving a high demand of customers for the vehicle. I highly recommend this dealership! God bless the staff at Desoto auto mall.
I just want to say thank you to Abby in the service department for ALWAYS going above and beyond for us. My phone calls or text messages are always answered and very promptly. She does everything she can to get answers or get our trucks in ASAP. She is on top of everything. She treats us like we are family and that says a lot! She deserves 5+stars.
I have purchased 2 vehicles from Desoto Auto Mall both transactions were so easy!!! Huge thanks to Sid & Tony for getting me into another truck the same day after totaling the other truck. Great people and great service always!! I would recommend them to any of my friends or family for their car or truck needs!
Jerry made my first time buying a car so smooth! Explained everything in great detail and answered every question I had, was in and out of the dealership within 2 hours. Definitely will be going to him for new vehicles moving forward!
Service was great Jody and Anthony were amazing to work with
This review is for Joey D. I've bought 2 vehicles at this dealership and he's been my salesman both times. This guy always hits the target when you have any questions. Knowledgeable, polite, and courteous. Thanks again Joey!
Amazing dealership! I usually hate going to dealers due to pressured sales tactics that are used! Jody and Anthony are absolutely amazing! No pressure what so ever, Just friendly conversations and good laughs throughout the whole visit! Yes I did purchase a vehicle and yes I'm very very satisfied with how every part of the sale went! I have nothing bad to say about ANY part of my experience here. When I'm in search of a another or new vehicle again desoto will be my go to without question. This is not a discount or paid review this ...
Fantastic team here; can't recommend them highly enough! Customer service is excellent and Joey is wonderful to work with. We will be taking both of our vehicles here for service from now on.
Had a great experience. Everyone was vary helpful, and I was in and out. By far the best and faster car buying experience. Jonathan Mitchell was great to work with.
Wonderful service, joey is the best salesman I've ever dealt with, and the whole establishment is nice
Mr Jack Gremillion was as funny as he was informative. Mr Jack made buying a vehicle awesome
Loved everyone, John was fantastic
Our first time buying a vehicle off the lot, Tony was our sales rep and he was wonderful! Extremely helpful and transparent about everything! We appreciate his help and the financial dept got us a good monthly payment!
the staff are very polite and the most helpful, Tracy and Javier were a big help in getting my car fixed up in an emergency, Thanks guys, i really appreciate it.
I visit this location to view a used vehicle but before i called and asked if there were any notable defects and was assured the car was in great shape. After my hour drive while inspecting it I found this wasnt the case as there was multiple listed features that were inoperable. They had 0 disclosure to be found in regard to these broken features online or in person. To top things off the owner defends his position that listed features dont need to be operational and chose to try to disparage me for being frustrated at the lack of disclosure ...
Than you so much joey for helping me on my vehicle purchase.
Christine was very helpful and friendly and got us a great deal!
Joey Doucet did a great job handling every question that I had. He provided pertinent information about the 2022 Willys Jeep that I was not aware of. He efficiently and effectively demonstrated to me how features on the jeep worked. We had an excellent test drive. Joey was a consummate professional at all times. His expert knowledge of the jeep showed throughout. He did a great job explaining the paperwork and we moved through it successfully with no problems. He did a great job explaining the pricing and various discounts. He also went the extra mile regarding insurance coverage, my jeep ...
Great staff to deal with friendly atmosphere well informed would purchased from again. Smooth transaction thank you.
Great service dept, oil change tire rotation and front brakes all done the same day . great place for sales and service
Christine made the car buying experience easy. She was incredibly knowledgeable and answered all my questions. Fast, friendly, and great customer service. Pam was also great with our on line inquiry and kept in touch.
Great service by Christine, she was very professional and had a great personality. Very easy to work with, listened to our concerns and made the process smooth and seamless. Great communications with Pam also.
I just wanted to drop you a line and let you know how pleased I was with the buying experience, your sales associates Jerry and Tony were very helpful and straightforward, Doug in finance made that process quick and easy. I’ve bought many ford pickups over the years and never dealt with a better sales manager than Anthony. Thanks Mike
Our sales rep Anthony Galdo couldn’t have been better, I hate buying cars. I hate the cliché of car salesman, This was the easiest thing I’ve ever done with the most courteous and respectful, young man. I can’t say enough about the dealership as they all came in, introduced themselves and shook our hands. It really is like family here.
Joey Doucet did an amazing job getting us into a vehicle we wanted.
My experience with Christine was great. She came in on her day off to work with me. Thank you
Christine was a fantastic salesperson. She went above and beyond for us. It was truly a pleasure to work with her. We were always made comfortable from everyone at the dealership. I would definitely recommend Desoto Automall to anyone looking to purchase or trade a vehicle.
Just picked up my 2019 Mustang 5.0 convertible today. Jerry Cruz was very helpful and made the process super easy. I highly recommend Jerry! Thanks again!
Joey Doucet has made the vehicle buying experience effortless for me and my partner. From the time he introduced himself to the time we signed and drove off the lot, nothing less than an outstanding experience. I recommend anyone who steps foot on this property to ask for him, I know now that I’ll never shop for another vehicle anywhere else.
Came over to Desoto auto mall to look at a few trucks that I had been looking at online. Joey Doucet came out and immediately very kindly greeted us. He was extremely helpful and knowledgeable and got us out of there with a new truck and the best deal. I would definitely recommend. If you’re looking for a vehicle, go see Joey.
It was great working with my sales consultant Jonathan Mitchell. Despite purchasing the car from out of state and needing to get it shipped, he was very helpful and really made it a simple buying experience. If looking to purchase, Jonathan is your guy!
Johnathan Mitchell, Doug, and Sid helped get me into the truck I was looking at. Johnathan did a phenomenal job communicating before the visit. Everyone here was very kind, no one was pushy and I had all around great experience. Plus I went home in a beautiful truck.
Tony Galdo and Sid Carver were wonderful to work with, and they both were very help with purchasing my car. 10/10 service.
Tony was great to work with. amazing humor and good overall work character.
Tony was a patient, kind, and did everything to help us out would come again!
Tony was such a great help!
Cristine WAS VERY HELPFUL I have bought and they are great to buy from never got a bad deal.
Christine Brunet and the other staff were awesome. They listened to what I was looking for, were patient, and I left wi th a great new Jeep.
We had a great experience buying a pickup truck here at Desoto Ford. Anthony Galdo was a great salesman, and was very good at explaining everything to make sure we were up to date with all of the new technology. I highly recommend buying a vehicle here!
We purchased a new Ranger at Desoto Ford. Our salesman Joey Doucet went above and beyond both during and after the sale. I highly recommend him!
A big thank you to Joey Doucet Who helped us find a great Jeep grand Cherokee for my son. Joey and his team have helped us by your previous vehicle and he took such good care of us that we came back and only shopped here for our next vehicle. Sid found us some great financing terms and options that we were very happy with. I also have my truck Service here for all maintenance and their service department is great. Highly recommend going and seeing Joey and his team for your next used vehicle purchase
I had a wonderful purchase experience at Desoto Ford when purchasing my 2024 Mustang Dark Horse. Tony Galdo, my salesman, was wonderful from start to finish and he made my purchase experience convenient, stress-free, and enjoyable. I live 2 hours away from Desoto Ford and was nervous because I had to purchase the vehicle without seeing it in person, but Tony was amazing and took multiple quality pictures and sent them to me, he went over the vehicle and verified it was free of any damages and imperfections, and he even drove the car to my house and personally delivered it to ...
DESOTO Ford was very easy to work with. They had a large selection for used vehicles, were incredibly upfront about recommendations and vehicles, and were very helpful! Joey was very attentive and helped us pick out a vehicle. The team (Joey and Dean) was personable and actively listened to our concerns and helped us find a vehicle that seems to be the right fit! Currently excited to try the vehicle and anticipate it will be a strong choice (completing the paperwork as I write this review).
This is a review for my sales guy Joey Doucet. Joey was great and was very attentive to any questions or needs during the sales process of my Jeep Gladiator. There was a couple issues and Joey was quick to make sure the issue were rectified. If your looking for a new car Joey Doucet is who you should call.
Jody is amazing. I love my new vehicle. She was amazing to work with. I highly recommend Jody. Her knowledge and personally was great.
Jody was very helpful during the process of buying my expedition. I will definitely recommend her.
Great dealership, friendly staff that are knowledgeable and not pushy. I would recommend to come here.
This is an excellent dealership in a good place to do business. Salesman, Joey ducette was excellent. Person to do business with highly recommended..