My wife and I have been buying vehicles from DeSoto Ford for the last 30 years we buy on the average two vehicles every other year and not once have we thought about going somewhere else because of the awesome service that we get not just when we're purchasing a vehicle but when we go in for service it's second to none
They were. Courteous and above all honest. I was told how long it would be and it was right on. I called in the day before and they had the tires laying out waiting.
Christy, as usual made all the difference in the world when she delivered my new Trackhawk and picked up the truck that I traded. There are at least two dealerships closer but they don’t compare.
Christy Malin did a great job at finding me the perfect truck.... thanks and keep up the good work and when I need another truck I will be in touch
Extremely helpful, timely and attentive vendor. Jerry Cruz & Desto auto Mall were very responsive to meet all our needs. Tyler Jackson in Service was cery helpful. Luv the Jeep!
service department came highly recommended from a friend. best and fastest oil change i have experienced. chris worked with me and was delightful. i come from lake placid to buy my cars and have them serviced. there is no dealership better!
desoto automall is unlike dealerships i have frequented. honesty is the policy in arcadia. clint slaggy provided us with another positive experience. a man of fine character!
Like the dealership very much. Would recommend it to everybody that ask about a vehicle. Christy is a great person to sell a car to. She explains everything that you need to know. She is a great person.
Low offer on trade in is the reason for the lost star sales is great and the service department is on the money fixing my truck
Very friendly and knowledgeable. Great to do business with. Stayed in touch Very efficient on paperwork and did everything in a timely manner would recommend to anyone
Another great experience. Desoto auto mall makes the car buying process very easy and enjoyable. Elmer Johnson takes pride in his job and goes the extra mile.
Had a great experience today. purchased my first car. Jerry was so helpful and great. I will rave about this experience to everyone I know
I’ve bought at least 5 new or nearly new cars and trucks from Christy and consider her more a friend as opposed to just a car salesman. She is very knowledgeable across the entire product line and always friendly and ready to help. I’d recommend her to anyone in the market for a vehicle.
Great job! Love the experience. Clint was awesome. Price was great and they delivered everything they promised. I will buy again from Desoto Automall. Thank you!
The best buying experience I ever had, very quick and efficient process. All the staff from sales, service, and finance was very nice and friendly.
Had a recall on my 2016 explorer and talked to Celeste, very helpful and friendly. Took great care of my needs and had the recall done in a very short time. Highly recommend her for any service needs.
Clint, my salesperson was knowledgeable and honest. He made the purchase of a new truck easy and efficient. I would purchase my next vehicle from this dealership without hesitation
Excellent Experience. JJ was awesome. Everyone was very professional, no pressure. Got the car I wanted at an excellent price. Took less than an hour! Would Highly recommend!
I have been dealing with Desoto Auto Mall, in Arcadia FL, for almost 8 years. Just purchased my 4th vehicle from them, through Clint. Hands down, BEST salesman ever! Seems more like a friend than a salesman. No pressure, no BS. Just straight up, straight forward, provides information and gets the best deal available. Have recommended him to friends and family and I will be returning in the future.
Always friendly and courteous. From sales (Clint) to service everyone is very friendly and understanding of my needs. Service completes repairs and keeps you vehicle clean.
Jerry was very professional understood our need, and we we wanted. His customer service goes above and beyond and follows up promptly. Thank you Jerry
I took my Ford Escape in for service and met Greg Bechtold who is a very personable young man to work with. Service was completed quickly and professionally.
Shawn was recommended to me by a friend after having a less than acceptable experience at another dealer. Dealing with Shawn is pleasant, though he is extremely busy he has spent a lot of time with me, and seems to genuinely listen! Sooo hard to find someone to do that! Thank you Shawn for all your help!!
Factory stickers are left in the window so you can the options and list price are, Clint was courteous and knowledgeable about the product. He made suggestions, but was not pushy. When the truck was delivered he explained everything. The finance person also pleasant to deal with.
Awesome service dept, I’m always taken care of and I’m in and out in no time at all. 5 stars al the way around.
I bought a new 2019 Ford Ranger and had some custom work done. Clint was so helpful and professional. Shawn did an amazing job on all the details and custom work. Thanks again for an amazing experience!
Purchasing vehicles is one of my least favorite activities ever. Had been looking for a particular Ram 2500, which I found at Desoto. Clint handled entire transaction by phone and email while I was out of town; totally hassle-free and at a fair price. I had a tonneau cover drop shipped to the dealership. Clint had the team install it (also at a fair price). I got home on a Sunday evening, Clint's wife dropped the truck off on Monday morning. Couldn't have been an easier or better experience. 100% recommend calling Desoto and asking for Clint if you are ...
No pressure. Easy buying experience. Easy to deal with. Easy financing terms. Very quick and easy transaction. Look forward to doing business with them again.
Clint did and excellent job as our salesperson. He answered our questions, found the car we selected, and had it ready when we needed it . The signing process was quick and we were on our way.
Great place great people great service. I would recommend to anyone. I was in and out in no time at all. 5 stars all the way around
Jerry is a true professional, he made our purchase of my wife's Jeep yesterday and the delivery the best auto purchase experience we have ever had. Kudos Jerry, we will be back to see you! Steve & Paige Stewart Cape Coral, Fl.
Excellent service, best car buying experience I've had yet. I'll definitely purchase my next vehicle from Desoto Automall, they've earned a customer for life.
Mr. Clint is an amazing salesman and did a wonderful job helping me purchase my new vehicle!! I would highly recommend him to anyone interesting in purchasing something of their own!!
I have been dealing with Desoto Ford for about 35 years and they are always so helpful, especially Shawn in serve, & Elmer in sales! Both and every one are very helpful and very pleasant
best car buying experience of a lifetime. clint is a truthful salesman. the car was washed and ready to go. signed the papers, found out all the wonderful perks and we were on our way. been smiling since i put that mustang in gear
It’s pretty easy to buy a car, it’s the service department that is always the unknown on how you are treated after the purchase. First time buyer from Desoto Ford and sales, credit and service are simply OUTSTANDING! Clint,Celeste,Heather, Chuck, and Javier have all gone out of there way for me and all are excellent at their positions. Thank you all,Kevin Bouffard
i recently had a noisy air/heater fan on my 2013 ford f-150 and assumed it was probably a bad bearing in the fan motor. Tyler Jackson was my service adviser and told be to bring it in and they would diagnose the problem. After about 45 minutes he showed me a small plastic part that had broken off, but said the fan would still operate as before. The charge was $60. I think i know from experience that most dealers would have told me i need a new fan motor and the labor and parts expense would have been several hundred dollars. ...
I took my car in on March 24th for an oil change and an a/c issue. My service adviser was Shane Parker. He told me I could get the oil changed that day and made an appointment for next week to bring my car back for the a/c issue. The appointment time for next week was my choice. The oil change was done with the 27 point service and the car was done quickly. In these times that we are dealing with right now it was a pleasure to receive such great service from Shank Parker.
This is our third Super Duty truck purchase from Desoto and we have been very pleased with our experience. On all three purchases we have tried to use the local dealership in Collier County but due to inexperienced sales associates, have taken our business out of town. In all three cases the vehicles have been delivered and I have not had to travel to meet them. Exceptional white glove service
This is the first time that I had ever been to Desoto Automall. I was very pleased with the way I was treated during my visit there. Carolyn Worley met me and she started showing me the inventory of used trucks until I seen what I was looking for. Carolyn did not pressure me and just worked with me trying to work out a trade. I left thinking about the vehicle. Then I returned 2 days later and we made a deal. another sales person Chris also helped out with the deal. He was very great with everything he helped out ...
Desoto Auto Mall is an excellent dealership. The employees are very friendly. Clint and Rob were very helpful when I purchased my 2020 Ford Explorer.
Vehicle was on Consignment and although the dealership didn't have possession of the car initially, Carolyn Worley went above and beyond to ensure that I was kept up to date with the status of the car. Carolyn was there to answer my questions promptly and honestly. I live out of state and she was more than willing to work with me on the purchase of the vehicle despite having many other potential buyers. When it came time to picking up the vehicle, I needed a family member to retrieve it for me and she made sure that they felt ...
My vehicle quit running in Port Charlotte and I called Charlotte County Ford to schedule an appointment. I was not treated well on the phone so I called Desoto Automall. What a difference! I was treated with respect, professionalism, and compassion. I made arrangements to transport the vehicle to Desoto Automall and service adviser Shane Parker worked with me. He listened, asked questions, and showed and true concern for my problems. He promised that it would be diagnosed and the results would be provided as soon as he knew. He called in a timely fashion and assured me that repairs ...
Very helpful and knowledgeable with our Jeep purchase. Excellent customer service! Will definitely refer friends! Overall experience was excellent! Glad we came to Clint Slaggy and DeSoto Automall.
The radio in our Town and Country stopped working. Called Desoto to get an appointment and spoke with Abby. She got us in the next day. They discovered we needed a new radio, and said they would order one for us. It came in the next day (Thursday). Abby set an appoint for us for Friday, but we couldn't make it because of a scheduling conflict, so she scheduled us for the following Monday. Came in on Monday, and we were out the door with a new radio in one hour. Great service. I'll be a loyal customer.
Clint Slaggy- my sales rep did a awesome job I called him I told him what I needed he gave me an out the door price everything was very simple easy and professional.
Please note that Abby in the service department is an excellent representative for your dealership. She is extremely customer service oriented and always very cheerful. I live in Tennessee and spend the winters in Arcadia . I try to have my services completed when I am down here due to the way Abby has always treated me since we met 3 years ago. Please let her know she is appreciated.
Over the years my family and I have bought six vehicles from Desoto Auto Mall and it has been a great experience every time. With my last two vehicles I had help from Clint Slaggy. I felt very comfortable with Clint and felt he was understanding what I was looking for and made it happen.
Great car buying experience! Clint is wonderful to work with, as is Nick. Highly recommend DeSoto Auto Mall for sales and service. Abby is terrific. Thank you!
Always on time always polite and always considerate. I never felt pressured . My salesman, JR always gave me the facts so that I could make make an informed decision
Christy Malin was Fabulous! Her Knowledge, Skills, Customer Service and making dreams come true were amazing. Timing is everything. She really cares about her customers. We will highly recommend Christy Malin to any of our friends. Thank you Lori Ann and Dwight Mertens
Friendly knowledgeable staff. Good selection of vehicles at a fair price. I will not hesitate to recommend Desoto Automall to friends Thank you Clint for assisting me in the purchase of my new Truck
I brought my “new to me” truck in for its first service. I had a few concerns about it so I asked my service writer Abby, she listened and had them checked out, she even did her own investigating...Abby is the BEST!! I have had many different service writers at this dealership as I have been a customer for several years and am glad to see they have moved on as they weren’t very caring about customer concerns. I hope Abby is there to stay. I also had questions about having some modifications done to my truck, Shawn ...
I took my car in for an oil change and was greeted by Danny Landis. Very nice young man and very friendly. My car went in at 9:19 and I was driving off the lot at 10:02 and that included the 27 point vehicle inspection. I've been coming here for over twenty years and today's service from Danny was great as usual.
Outstanding service. I could not have had a better person selling me my new ranger. Completely worked with me and my time schedule. Met with more early in the morning to deliver my vehicle. Got my price range and and my payments where I wanted them.
Clint did a great job preparing and setting up the deal for the purchase of my new Ranger truck. I ended a lease on a 2017 F-150 early and did not have to pay the early lease end penalty.
There is a lot of words to write about your Staff , I'll just say professional friendly services. May they continue to give service in this fashion.
Loved the no pressure, friendly surroundings. Mr. Johnson was very knowledgeable and honest with me. He worked out several deals and I love my new car.
Chris quoted me a very good price on a ford expedition and followed up on it but the dealer is 100 miles from me and it was sold, l missed a nice vehicle and at a good price.
Working with Elmer was pleasant and easy from start to finish. Very knowledgeable and went out of his way to find the color and model we wanted.
I had a pleasant, no nonsense, low pressure experience. Very refreshing! All the people that I dealt with were very polite and welcoming. Best car buying experience that I have had in a long time
In less than 24 hours we were in the car of our choice.. Carolyn worked with us and got the job done.. She was friend and easy to talk to.. It was a great experience.. Thanks Carolyn
Wonderful people and they do make things happen!! I was very surprised they got me the truck I wanted and Chris wouldn't give up even though I was ready to settle. Thank you!!
The dealership went well above my expectations. I found a car online and called into the DeSoto Automall and Carolyn Worley answered the phone. I had a few questions about the vehicle, she was able to answer them thoroughly and then we discussed price. She told me the price and we came to an agreed upon number. 2 hours later I drove over to the dealership and she already had the vehicle detailed and gassed up. I took the vehicle for a 10 minute drive. Went in and met with Kevin Wantje. He already had my contract written up with the agreed ...
Casey in service was great. Very nice helpful and even listened to me vent about the stress of blowing out my tire. The rental car place was horrible though. They refused to rent me the car they first said they would rent me because they had it rented the next day but neglected to mention that when I asked to reserve it
I was greeted right away. Processed immediately. Questions answered. My service requests were done on time. Actually quicker than I anticipated. . DeSoto Auto Mall is my place for vehicle service from now on
Rob , Clint and Nick did a great job putting together the deal on my wife's new 2019 Ford Escape. All around excellent experience and a fantastic warranty.
I enjoyed my experience from the moment I stepped in the building til I drove away. Carolyn is true gem she went to work looking for the vehicle I was seeking n kept me in the know from day one . She kept working on the best deal n making sure it worked for both parties. Thank you Carolyn and everyone at Desoto automall for all you done.
I took my car in for an oil change on April 18, 2019. Caleb Aument was my service adviser. He is very courteous and conscientious about servicing vehicles. I was in and out in less than an hour and that included the 27 point checkup that is used at this dealership. I highly recommend this service adviser and this dealership for service.
This has been one of the best experiences at a car dealer that we have had. Our sales person Christy was really on the ball. She not only answered all our questions but was thoroughly right on in her search for our vehicle. She was attentive and not high pressure sales person. She went over and above what our expectations were. She spent countless time researching for the Vehicle we wanted and could afford. The whole DeSoto Dealership gets a big well done and many thanks. I would really highly recommend this dealership to anyone. Thanks so much to Christy ...
I like dealing with locally owned businesses instead of a dealership with corporate ownership based in another state. When you deal with someone local, they care more and these people care.
Went to dealer with a card i got in the mail saying i had a recall for my 2013 ram. Took about 20 min and i was on my way to the lake! Outstanding job to Caleb, and the service staff!
From the first phone call, to the service dept, to the sales manager. Waylon, Clint, Rob and associates were all outstanding with their customer service. The best experience my wife and i have ever had with purchasing a new vehicle. They made sure every aspect of the sale went smoothly and that we were left with no unresolved issues. They treated us like family. Make the drive Southwest Florida! At least make the phone call, you wont be left unhappy. Thank you all so much.
Before Thanksgiving last year I got an email from Ford showing the new 2019 Ford Edge ST. Since I was so happy with my 2015 Edge Sport and was having an oil change done I asked Abby who to talk to in sales cause I wanted to see the changes in the new model. I was dazzled again as I was in 2015 so I ordered the ST. I've driven it from my house to the dealership twice so far and am very happy with the performance and handling with the all wheel drive.
Christy is very friendly and knowledgeable but not pushy. I have purchased many new vehicles and this was by far the best experience ever in the least amount of time.
My daughter purchased a vehicle from carolyn Worley it was the fastest car deal I ever made! We are 100% pleased with the experience!! Go see carolyn Worley for a fantastic experience!
Caleb was very knowledgeable and helpful and kept me informed of status of my 20,000 mile service on my 2017 F250..thanks ..this is a grate dealership, been coming here since 2014
I like dealing with locally owned small town dealerships since I find the dealings much more enjoyable than dealing with large multi-store dealers. I can talk to the owner at any time and get very personal service. I've referred friends to Clint Slaggy and this dealership.
Brought my vehicle in for an oil change and tire rotation. Scott zimmerman was my service advisor. Very friendly and helpful. He was very knowledgeable about my vehicle as it was a different brand. Great service experience keep up the good work . Need more people like him
Great service department very knowledgeable and friendly service advisor my service advisor listened to what I was talking about and understood my concerns best experience I have had in any service department
Clint and I communicated only by email. I told him what I was looking for and he assured me it would be no problem getting the vehicle I wanted. It is a 2018 Ford Escape sel with white platinum tri-coat paint. I told him I would be in on October 31st to finish up with the details. He had all the paperwork ready when I arrived. I could tell from our email discussions what type of personality Clint has and knew he was the one I wanted to purchase my vehicle from. He is honest and straight forward and not the ...
Very easy to deal with. There was no sales pressure and Christy made the process very enjoyable. The sales department worked with use regarding our 3 trade-ins. Overall it was a pleasant experience. The service after the sale has been excellent. I highly recommend Christy and the Desoto Dealership.
I have been to Desoto Automall before . The guy I talked to then said he would keep me in mind when looking for a truck for me . I never heard from him again. Then a couple of weeks ago I took some of my cows to the market. I thought I would stop by Desoto Automall again to see what was new on the lot. This is where I met Clint for the first time. Clint took me on the golf cart and we rode around looking at all the trucks there. I didn't see anything I liked at ...
I have a 2016 Super Duty I purchased there in 2017. I recently had a check engine light come on. I called to get an appointment for repair. They got me in the next day and supplied a loaner vehicle for me. There was a minor delay in the repair which they took care of within a day.I was back on the road, no hassle with the warranty. Aaron the service writer took very good care of me.
My family has been purchasing their vehicles here for over 20 years. Always good sales and service. Once you create a relationship with them they treat you more than right!
Great communication throughout the whole process. Understood our needs. Worked to get vehicle from another dealership with lowest price and highest trade value. Would recommend dealership.
This place has a great selection of many different makes and models and is not afraid to have sporting vehicles on hand as other dealerships are. I was allowed to test drive 3 vehicles to make an informed decision as to which one I liked the most. Found the perfect car for me at the (almost) perfect price (it can ALWAYS be less-right?). Pleasant, honest atmosphere. My salesperson-Melissa-was way cool. Others were also very helpful.
DeSoto Automall and Clint Slaggy went above and beyond to meet us on price and to meet our schedule to buy our vehicle. They gave us a fair deal for our trade in and worked with us on meeting our budget on a car we really wanted. Clint was honest with us on everything through the process and helped paint a clear picture of the car we were buying - very helpful since we were 3 hours away. There were no surprises and everything went smoothly. I would buy another car from the team and have recommended them to my relatives ...
I thought Abby was excellent she is knowledgeable and most of all friendly. My overall experience at DeSoto Auto mall was very good. I would recommend their service over any service department I have ever been in
Between my wife and I we have probably purchased about 25 vehicles over the last 30 years and I can honestly say that Desoto Automall was the best that I personally have ever dealt with! Salesman was, in my opinion, one of the most genuine persons I have ever dealt with incorporating a no nonsense approach. My friend and long time associate who accompanied me was equally impressed. I will definitely be a returning customer. Thanks again Clint! I love my truck!!! Dexter Burt P.S. Can’t remember the name of the gentleman that did the paperwork for me but I ...
Christy made this truck buying experience the best I’ve ever been involved in. She made the numbers work and was very understanding and capable. The easiest vehicle purchase ever! Still a couple little cosmetic things to take care of but I know she will get it taken care of. Nick in finance was also top notch. In and out of his office in 10 minutes tops. Even the service guys stayed late to do an alignment on my vehicle . I greatly appreciate all of them. DeSoto is a well run operation! Thank you all Jeff Reed Melbourne Fl
Christy Malin did a wonderful job meeting the requirements I needed for a truck. At once my new vehicle was prepped and ready. Christy went into the details of my new truck and made sure I was satified before I drove off the lot. I WILL absolutley be doing business with the Desoto Auto Mall again. The personnel there are a great example as to how customer service should be.
Christy Malin of DeSoto AutoMall found the exact SUV I was looking for, gave me fair pricing and trade in value. Everyone I dealt with was very professional there which includes Christy, Rob Rose and Nick Greth. I would recommend DeSoto AutoMall and Christy to anyone looking to buy an automobile or truck, new or used.
I have been dealing with this company for over 30 years and their service just keeps getting better and better! I found a vehicle I wanted on a Sunday and called them on Monday. They had the deal done in a few minutes and they even delivered the new truck to my house in Orlando on Tuesday. WOW
Working with Christy Malin to buy our Grand Caravan SXT was absolutely a joy. This was certainly the best car buying experience we’ve ever had, and we highly recommend this dealership and Christy to anyone thinking about purchasing a new vehicle !!
Leased a better vehicle than intended. Paperwork was a little slow, but still got to drive away a vehicle by lunch. What more could I want!!!
Scott Zimmerman has always and will continue to be my service advisor every time I need a service or repair. Scott is knowledgeable about his job and gets right to the point. He gives you updates on your vehicle and keeps you in the loop with everything. Would recommend Scott Zimmerman to anyone and everyone.
Christy was awesome to deal with! Very easy going (not pressuring) and knowledgeable. She made this one of the quickest and easiest car buying experiences of my life! A+
John provided excellent service to us while we were searching for a new vehicle. We had talked to him this morning at 8:00 and by the time we arrived at the dealership he already had a vehicle ready for our inspection. It was exactly what Tim and I were looking for, and after a test drive, we were ready to buy. John never pressured us at any time. He is DEFINITELY an asset to DeSoto Ford. This afternoon we returned to finish the final paperwork. Not only did John explain the vehicle to us this morning, but after the purchase he ...
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