It would have been better if they had just told me what the problem was and how to fix it instead of charging me for a diagnostic which wasn't necessary
I visited for the first time yesterday to get an oil change and tire rotation. They were absolutely wonderful! My vehicle takes synthetic oil, which is pretty expensive, and they came to check with me before going ahead with the service. So very thoughtful. And efficient... my service was completed in record time!
This is my first experience in purchasing with Desoto Automall and will not be the last. I dealt with Jerry Cruz who is a true professional when it comes to dealing with clients. Jerry made the buying process quick and painless and delivered our new Jeep to our home yesterday. This was one of the most enjoyable and no nonsense business transactions that I ever experienced and seemed much like family dealing with family. Congratulations to Jerry and the management of Desoto Automall, you truly are the best!!!!Steve & Paige StewartCape Coral, Fl.
Jerry is a true professional, he made our purchase of my wife's Jeep yesterday and the delivery the best auto purchase experience we have ever had. Kudos Jerry, we will be back to see you! Steve & Paige Stewart Cape Coral, Fl.
Excellent service, best car buying experience I've had yet. I'll definitely purchase my next vehicle from Desoto Automall, they've earned a customer for life.
great staff great prices
Christy my sales person was just incredible, always on top of things I primarily did the entire sale and customization of my truck over the phone, than just came in to sign the paperwork easy in and out. Very nice and polite. Great place to purchase a truck.
My elderly parents were in a serious bind when their truck gave out and I’m too far to help. Sent an inquiry to Desoto Automall, Elmer Johnson wrote back in minutes and with his whole-hearted help, my parents by the afternoon were in a nice, reliable GMC that Elmer delivered to them personally. The peace of mind that Elmer gave my parents and I was invaluable. He and his dealership define good ole good customer service. They’ve definitely earned my future business and recommendations. Buying a car has always been a nighmare ordeal for me. Not anymore! ; )
Great customer service and even better hassle free pricing! They get you in and out in a timely manner. It is so nice that purchasing a vehicle with DeSoto Automall doesn't take all day.
Christy M. did a great job on helpings us select our Pacifica. Had it in last week for its 25,000 mile service and was very impressed with the service department and how quickly they got our car serviced.
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